Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

We offer you the following shipping methods for international shipping, which can be divided into two categories: Postal Service and Courier.

Postal Service: EMS, TNT, DHL Packet

Courier: FedEx, UPS, DHL, SF Express

How Long Will it Take To Get My Package?

It depends on what kind of shipping method you choose.Expedited ( Estimated delivery time: 7 – 10 working days to major destinations)

e.g.: If you choose the Expedited shipping method, normally you can get your package within 7 to 10 days. In case of holiday, it shall be automatically postponed to the first work day following the holiday.

How Do I Track My Order?

For orders you placed online, follow these steps:

  1. Sign in, click on Account, then Orders at the top of the screen.
  2. Click on the order number to view order details, then click on the relevant tracking number to see the status.
  3. For orders not placed online, Contact Us.

Do I Need A Account To Place Order?

Having an account is pretty handy.You’ll be able to see your order history, any wish lists you’ve created, and the shipping addresses you’ve used will be saved for future purchases.

You also can simply shop, add items to the cart, and check out.  When you place order, you can provide an email address for order confirmations so you can track your order.